The traditional work environment of white collar workers in the office has already become a digital domain with everything from marketing to accounting being given support by incredibly efficient software applications.
However mobile applications are now being leant into even more by companies looking to give more support to their deskless workforce, resulting in big changes to the concept of work that takes place away from the standard office environment.
Deskless jobs are held by over 88% of the global workforce, numbers that were further inflated by the Covid-19 pandemic, though less than 1% of most company’s software resources are used to help these workers. This is now beginning to change rapidly with competitive advantages in workforce management being constructed by innovative workplaces.
Table of Contents
Current Issues
The importance of the deskless workforce came into greater focus in 2020 and the first half of 2021 because of the pandemic, with a spotlight finally being trained on the crucial nature of their work and the flexibility that is required to acknowledge and deliver on their particular needs.
Companies need to start listening and adapting to the feedback they are given much more often in order to impact the perception of employees in a positive way and there are significant rewards for those that do so.
Setting Goals
Mobility management is crucial to digital transformation, with experience demonstrating that digital technology cannot be successfully utilised by a deskless workforce unless there is a comprehensive approach to workforce management in regards to data access, devices and mobile applications.
Mobile technology empowers workers by giving them the tools they require when and where they are needed. It is therefore crucial for companies to select a device management solution that will solve for particular departments, work task functions and business units.
Analysing Internal Structure
Companies need to implement a comprehensive audit of all of their existing usage policies and mobile management practices, with the end goal being both a mobile device management solution and usage policies that centre on allowing productive and efficient mobile device for all roles including that of the deskless workforce within their enterprise.
Create an Action Plan
Having a successful digital transformation requires more than just enacting a change initiative; it also requires careful planning, ongoing management and unified leadership.
The creation of an action plan for mobile devices is an important step. The plan must have a focus on the productivity and safety of the deskless workforce as well as the integrity of corporate data. This plan then needs to be robustly managed via technology.
Implementing New Decisions
There are real gains to be had by implementing these new decisions to connect with deskless workers given they are often the closest to customers as well as primary-value creating activities. This means they often have unique real-time insights as well as feedback that can be invaluable to the formation of business strategy.
Making the decision to transform workplace management with the right workplace software such as Humanforce will pay dividends. Humanforce’s workplace management system allows deskless workers to have easier access to information while allowing employers to be more informed about their activities.