Twitter takes security measures after 'rogue' employee disables Donald Trump's account

People Are Calling a Rogue Twitter Employee Who Deactivated Trump's Account a Hero

San Francisco: Twitter announced Friday it has implemented "safeguards" in the wake of the rogue shutdown of President Donald Trump's account, to ward off any repeat.

"Social media companies have always operated on the basis that mistakes will always happen with a live, open network and can be corrected after the event in a timely and transparent way", he said. "We won't be able to share all details about our internal investigation or updates to our security measures, but we take this seriously and our teams are on it".

Trump was back on Twitter soon after the account was restored, and the employee did not send or alter any tweets. Users on the platform also noted that the incident raises concerns about the firm's ability protect the account's security.

"We have learned that this was done by a Twitter customer-support employee who did this on the employee's last day".

After the snafu, Twitter announced it's launching an internal review, but Lawson says addressing a breach involving a former employee could prove hard for the company. And while Trump supporters used the opportunity to highlight security issues, many Twitter users praised the employee's last act, some calling the person a hero or a national treasure, others inviting the person over for Thanksgiving dinner.

"In all seriousness: We need accountability for social media sites", Ken Meyer, who served as digital director for former Vice President Joe Biden, tweeted. "The tweets speak for themselves", is a common refrain from staff unable or unwilling to explain the president's comments. As for checking direct messages employees would need to get legal permissions, according to one former Twitter engineer speaking to CNN.

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Beckett says if Twitter wants to be seen as a safe place where the most powerful people in the world can communicate directly with the public, the company needs to step up its game.

Twitter has mistakenly frozen accounts in the past.

It's not uncommon for technology companies like Twitter to rely on third-party workers for a range of tasks, some of them more sensitive than others.

A source told BuzzFeed that hundreds of Twitter employees have access to high-profile accounts and have the power to deactivate one.

Twitter and other tech companies have ramped up their reliance on contractors due to pressure to respond more quickly and thoroughly to content violations.

Trump has made extensive use of messages on Twitter to attack his opponents and promote his policies both during the 2016 presidential campaign and since taking office in January. "I guess the word must finally be getting out-and having an impact", Trump tweeted on Friday.

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